Are you trying to get in touch with Hotel Horison Bekasi? Whether you're planning a stay, have a question about their services, or need assistance with an existing booking, knowing how to reach them is essential. This article provides you with all the necessary contact details, services, and essential information to make your communication with Hotel Horison Bekasi smooth and efficient. From phone numbers and email addresses to social media links and frequently asked questions, we've got you covered. Let’s dive in!

Contacting Hotel Horison Bekasi

Getting in touch with Hotel Horison Bekasi is straightforward. They offer multiple channels for communication to cater to different preferences and needs. Here’s a detailed look at how you can reach them:

Phone

One of the quickest ways to get immediate assistance is by calling the hotel directly. The phone number for Hotel Horison Bekasi is your direct line to their customer service team. When you call, be prepared to provide any relevant information, such as your booking details or specific inquiries. The staff is trained to handle various questions and provide prompt assistance. Calling is particularly useful for urgent matters or when you need real-time clarification.

• Why call? Immediate assistance, urgent inquiries, booking clarifications.
• Tips for calling: Have your booking details ready, speak clearly, and note the name of the person you speak with for future reference.

Email

For less urgent inquiries or when you need to send detailed information, email is an excellent option. You can send your questions, requests, or feedback to their official email address. This method allows you to articulate your concerns thoroughly and attach any necessary documents or screenshots. The hotel’s customer service team typically responds within 24-48 hours, providing you with well-considered answers and solutions. Make sure to include a clear subject line to help them prioritize your email.

• Why email? Non-urgent inquiries, detailed information, attaching documents.
• Tips for emailing: Use a clear subject line, provide all relevant details, and keep a copy of your email for your records.

Social Media

In today's digital age, many hotels have a presence on social media platforms like Facebook, Instagram, and Twitter. Hotel Horison Bekasi is likely to have active accounts where they share updates, promotions, and engage with their customers. You can send them a direct message or tag them in your posts to ask questions or provide feedback. While social media might not be the quickest way to get a response, it’s a great way to stay updated on the latest news and offers from the hotel. Plus, it offers a public platform to voice your concerns if needed.

• Why social media? Staying updated, quick questions, public feedback.
• Tips for social media: Be polite and concise in your messages, and follow their accounts for updates.

Website Contact Form

Many hotels, including Hotel Horison Bekasi, have a contact form on their official website. This form allows you to submit your inquiries directly through the website. Typically, you’ll need to fill in your name, email address, and your message. This method ensures that your query is directed to the appropriate department within the hotel. The response time is usually similar to that of email, and you can expect a thoughtful reply within a couple of days.

• Why use the contact form? Structured inquiries, ensuring the message reaches the right department.
• Tips for using the contact form: Provide accurate information and be as detailed as possible in your message.

Services Offered at Hotel Horison Bekasi

Hotel Horison Bekasi offers a wide range of services to ensure a comfortable and enjoyable stay for its guests. Understanding these services can help you make the most of your visit and address any specific needs you might have. Here are some of the key services you can expect:

Accommodation

The hotel provides various types of rooms and suites to cater to different preferences and budgets. Each room is designed with comfort and convenience in mind, featuring amenities such as air conditioning, comfortable beds, and private bathrooms. Some rooms may also offer additional features like a mini-fridge, coffee maker, and a work desk. Whether you're traveling solo, as a couple, or with family, you can find suitable accommodation options.

• Types of Rooms: Standard rooms, deluxe rooms, suites.
• Amenities: Air conditioning, comfortable beds, private bathrooms, mini-fridge, coffee maker, work desk.

Dining

Hotel Horison Bekasi boasts several dining options, including restaurants and cafes, serving a variety of cuisines. You can enjoy breakfast, lunch, and dinner at the hotel, with menus catering to different tastes. Room service is also available, allowing you to dine in the comfort of your room. The hotel’s culinary team focuses on using fresh ingredients and providing high-quality meals.

• Dining Options: Restaurants, cafes, room service.
• Cuisines: Local Indonesian dishes, international cuisine.

Events and Meetings

For business travelers or those planning special events, Hotel Horison Bekasi offers meeting rooms and banquet facilities. These spaces are equipped with modern technology and can be configured to suit various needs, from small meetings to large conferences. The hotel also provides event planning services to help you organize successful gatherings.

• Facilities: Meeting rooms, banquet halls.
• Services: Event planning, catering.

Leisure and Recreation

To help you relax and unwind, Hotel Horison Bekasi offers leisure facilities such as a swimming pool, fitness center, and spa. You can take a dip in the pool, work out at the gym, or indulge in a massage at the spa. These facilities provide opportunities for relaxation and rejuvenation during your stay.

• Facilities: Swimming pool, fitness center, spa.
• Services: Massages, spa treatments.

Other Services

In addition to the above, Hotel Horison Bekasi provides other essential services such as laundry, concierge, and Wi-Fi access. Laundry services ensure you can keep your clothes clean and fresh, while the concierge can assist you with travel arrangements and local recommendations. Complimentary Wi-Fi is available throughout the hotel, allowing you to stay connected.

• Essential Services: Laundry, concierge, Wi-Fi.
• Additional Services: Airport shuttle, parking.

Essential Information for Guests

Before you contact Hotel Horison Bekasi or plan your stay, here’s some essential information that can help you prepare:

Location

Knowing the exact location of the hotel is crucial for transportation and planning your itinerary. Hotel Horison Bekasi is strategically located in Bekasi, making it easily accessible to various attractions and business centers.

• Address: [Insert Full Address of Hotel Horison Bekasi Here]
• Nearby Landmarks: [Mention Key Landmarks Near the Hotel]

Check-In and Check-Out Times

Understanding the check-in and check-out times is important for managing your arrival and departure. Typically, hotels have standard check-in and check-out times, but it’s always a good idea to confirm with Hotel Horison Bekasi directly.

• Check-In Time: Usually in the afternoon (e.g., 2:00 PM or 3:00 PM).
• Check-Out Time: Usually in the morning (e.g., 11:00 AM or 12:00 PM).

Payment Options

Knowing the accepted payment methods ensures a smooth transaction when settling your bill. Hotel Horison Bekasi typically accepts major credit cards, debit cards, and cash.

• Accepted Payment Methods: Credit cards (Visa, MasterCard, American Express), debit cards, cash.
• Note: It’s always wise to confirm accepted payment methods when booking or contacting the hotel.

Pet Policy

If you plan to travel with a pet, it’s essential to know the hotel’s pet policy. Some hotels may not allow pets, while others may have specific rules and fees. Contact Hotel Horison Bekasi to inquire about their pet policy before your stay.

• Pet Policy: Check with the hotel directly, as policies vary.
• Possible Fees: Some hotels charge extra for pets.

Frequently Asked Questions (FAQs)

To further assist you, here are some frequently asked questions about Hotel Horison Bekasi:

Q: What are the nearby attractions to Hotel Horison Bekasi?

A: Hotel Horison Bekasi is conveniently located near several attractions, including shopping malls, cultural sites, and recreational areas. [List specific attractions and their proximity to the hotel].

Q: Does Hotel Horison Bekasi offer airport shuttle service?

A: Yes, Hotel Horison Bekasi provides airport shuttle service for its guests. You can arrange for airport pick-up and drop-off by contacting the hotel in advance. [Provide details on how to book the shuttle service].

Q: Is there Wi-Fi available at Hotel Horison Bekasi?

A: Yes, complimentary Wi-Fi is available throughout the hotel, allowing you to stay connected during your stay. [Specify any limitations or instructions for accessing the Wi-Fi].

Q: What dining options are available at Hotel Horison Bekasi?

A: Hotel Horison Bekasi offers several dining options, including restaurants and cafes, serving a variety of cuisines. You can enjoy breakfast, lunch, and dinner at the hotel, with menus catering to different tastes. Room service is also available. [Mention any specific restaurants or cafes within the hotel].

Q: Does Hotel Horison Bekasi have a swimming pool?

A: Yes, Hotel Horison Bekasi features a swimming pool where guests can relax and unwind. [Provide information about the pool's operating hours and any specific rules].

Conclusion

In conclusion, contacting Hotel Horison Bekasi is made easy through various channels, including phone, email, social media, and their website. Understanding the services offered, essential information, and frequently asked questions will ensure a smooth and enjoyable experience. Whether you're planning a business trip, a family vacation, or a special event, Hotel Horison Bekasi is well-equipped to meet your needs. Make sure to utilize the contact methods provided to get the most accurate and up-to-date information for your specific requirements. Have a great stay, guys!